Every day, we make decisions. Whether big or small, each is forcing us to bet either on or against ourselves.
The change cycle persists, with no one recognizing how to avoid the recurring problem.
Silence is so uncomfortable that many people will fill it with completely useless words that mean nothing but are still on the record.
No matter what is happening outside, this internal moment is my joy.
Critics are as important as advocates.
Don't become risk-averse. Risks are a necessary companion to opportunity.
We have to train ourselves to put less emphasis on the result and far more on our systems and our processes.
We hear countless cliches about how it’s better to be respected than liked, that we shouldn’t let our players get too close because they’ll become complacent.
Hsieh's definition of success is paramount to understanding how he organized Zappos.
Our time does not need to be wrapped with a bow.
Today I look up, get up and rise up to my true greatness.
The anchors for all relationships are trust and truth.
